The Gateway to Europe

About The Port

PORT LOCATION:

PORT OF DOVER

OUR BUSINESS MISSION

Our mission is to apply our skills and experience to develop a growing, vibrant and commercially focused business that contributes to our community and to the economic interests of our nation.

OUR COMMITMENT FOR THE PORT OF DOVER:
The commitment is to be the Best Port in the World for the benefit of our customers and community.

CUSTOMERS – COMMUNITY – COMMITMENT

Our Brand Values

Port of Dover should be seen as a brand of quality and importance. The following characteristics will be expected from the brand:

  • A market leader in its field(s).
  • A continually growing business.
  • A broader business than that of the past.
  • A good, responsible neighbour and safe custodian.
  • A deliverer of long-term stakeholder value.
  • An opportunistic solution provider working in partnership with others.
Our Value Adding Objectives

Beyond our statutory duty which is to administer, maintain and improve the Port of Dover there are some key elements of our business which will remain as underpinning values:

  • We will support and create economic growth nationally and locally.
  • We will ensure that staff, contractors and visitors stay safe.
  • Our services and infrastructure will remain dependable and efficient.
  • At all stages we will aim to maintain free flowing traffic.
  • Our efforts will deliver an improved environment and substantial local benefits.
  • Wherever possible we will deliver integrated facilities for customers.
How Do We Create Value

In order to deliver on our brand values and meet our core statutory functions the following principles of conduct will be placed at the heart of everything we do:

  • All areas of the business will deliver outstanding or good performance, we will not settle for less.
  • We will require people who perform and invest in training leaders of the future, we have identified further participants for our talent management programme and other champions of change.
  • Good relationships will be fostered at all levels.
  • We will review our approach and better manage risk and uncertainty.